Posts in Category: Prison Communication

Secrets To Securus Technologies’ Success

The recent technological advancements in the business industry have improved business safety and security. Therefore, pilferages and theft cases declined to enable the establishment of new firms and expansion of existing premises. Besides security, business success also depends on the quality of products, customer relations, reliability and consistency of a firm.

The fast-growing crime protection company, Securus Technologies, is the leading criminal and civil justice technology solution provider in the United States. It is headquartered in Dallas, Texas, serving about 3450 correctional agencies, public safety, and law enforcement sectors. Furthermore, it provides incident management, investigation, public information, biometric analysis, communication and inmate self-service.

The Dallas-based company established a strong customer support system. On the customer website directory, Securus encouraged clients to complain and compliment the applied crime solution and prevention technologies. It is notable that its competitors are encouraged to comment about its service delivery.

An agency commended Securus as a reputable service provider. The customer successfully applied phone call information to obtain corrupt staff member’s search warrant that introduced contraband. Furthermore, reporting data enhanced the agency’s proactive mechanisms in deterring and monitoring contraband incidences.

Some customers referred to Securus as a committed and reliable criminal and civil injustice technology solution provider in securing its clients’ premises. Additionally, some clients appreciated the investigative tools that helped them to handle the probable threat to security and harassment cases in the community. These investigative tools are easier to learn, simple and provide reliable and accurate data.

The firm provides unique security and telecommunication technology solutions, and it highly esteems its customers. Securus Technologies offers quality services and is considerate of client’s needs. It penetrated the market due to its technological advancement, continuous vision assessment, and teamwork. Furthermore, its skilled and friendly customer care base enabled easy implementation of the clients’ and competitors’ compliments and complaints.


Using Securus Technologies to Collect Criminal Evidence

When my team of crime scene investigators are on a case, we have to be very careful about collecting the evidence in a way that is will help to put the guilty party in jail where they belong. If we take any shortcuts, we could compromise the case and a guilty party may be able to walk free when the lack of evidence crushes the prosecutors case. We were involved with a case where there was very little evidence, and the suspect was already in custody but could be free in only a few weeks.


As the case began, it became clear that the evidence collected was not going to be enough to convict the suspect. This case was going to go to the jury and they would have to make their decision based on what the police said versus the suspect. This suspect was so confident he would win the case, he begged his attorney to let him take the stand. Unless we discovered a way to get his to confess, this case would be over for the good guys.


Securus Technologies is the company that installed the call monitoring system in our jail, and officers have been using the technology to listen to the inmates when they make calls. The LBS software allows the officers the ability to listen to all the calls and to find specific chatter on a variety of subjects. We wanted to see if our suspect would say anything on the phones that could break the case. It was late one evening we heard him talking to his mother, and his brother was in the background coaching him on how to answer the lawyers questions.


As the brothers talked, they inadvertently kept talking about how they could cover-up certain events, while using information to distract the lawyer. Each time they mentioned the crime, they incriminated our suspect to the point we didn’t need any more evidence but his words.


Securus Technologies and the Prison Video Visitation Program

People in correction facilities know that communication to the outside world is critical. The only media for a long was via voice calls and visits from friends and family members. Securus Technologies has set out to change this. The company introduced a Video Visitation Program and had installed the system in several locations. The application has become more important during Christmas. Inmates are no longer left out or kept at a distant from their family members. Christmas has become more enjoyable for the family at large.


Securus Technologies is a private institution that has specialized in communication and technology. The company has built offices in Canada, Mexico, and the United States. The diligence in their work has seen the company produce new technology every week. The video visitation is an example of one successful program. The company has always strived to become a leader in technology. While technological duties are usually difficult, Securus has gone against all the odds to make the company a success. The nature of work has seen it beat its competitors and gain approval from many clients. The kind of technology provided by the company always works to satisfaction. Apart from just providing technology, Securus Technologies has shown its human nature by seeking to keep families with inmates together.


The Securus video visitation program has grown to become one of the best communication systems in correction facilities. The unique facility is indispensable to people in prisons. It allows them to talk to their family, friends, visitors or attorneys without inconveniencing them for a visit. Even though the virtual visitation is not a physical visit, it is still helpful to improve communication and foster good family moments. All that one needs to make the visitation is a PC or smartphone which has an internet connectivity.


The holiday season is here with us. Children that are way from parents due to prison facilities may find it difficult. Many children never understand when told that they are not going to spend time with their parents for a long time. These children feel the real absence of their parents during their growth. The video visitation program is a solution to all these. Inmates can finally communicate freely with their kids. In one video, Securus Technologies advertised a video where a father was talking to his son during Christmas. The father was able to assist the child open his gift and wish him a wonderful festive season.